PRIVACY POLICY

Dr.Genetrix manages www.drgenetrix.com, a medical consulting digital platform to distribute medical consultation services. Dr.Genetrix  committed in respecting the privacy of each person and each organization that accesses this website or avails its services through this website (together referred to as "Services"). You may share your personal information upon accessing this website or by availing our Services. Your privacy is important to us and we strive to take reasonable care and protection of the information we receive from you.

This privacy policy applies to Dr.Genetrix users (“Users”). Users may include medical service providers (e.g. hospitals and clinics), medical facilitators and ancillary service providers (e.g. language translators, hotels and other travel suppliers) and medical travelers.

The purpose of this Privacy Policy ("Policy"), as amended from time to time, is to give you an understanding on how we collect, use and disclose the information you provide to us.

By accessing, you consent to the collection and use of your Personal Data as described herein the policy. If you do not agree with the terms set out herein, please do not visit this website. If you use the services on behalf of someone else (such as your child, relative, friend, associate) or an entity (such as your employer), you represent that you are authorized by such individual or entity to accept this privacy policy on such individual’s or entity’s behalf.

The information may be divided into the following general categories:

  1. Information you provide to us

When you register with this website or access the website or avail the Services, we may ask you to voluntarily provide us certain information that helps facilitate your use of the platform and helps us stay compliant with our Legal obligations.

1.1 Personal Information

When you register with this website or access the website or avail the Services, we may ask you to voluntarily provide us certain information that personally identifies you or could be used to personally identify your entity (“Personal Information”). Personal Information includes (but is not limited to) the following categories of information: age, gender, first and last name, birth date, title, zip code/pin code, occupation, industry, personal interests, company or any other physical address, contact number, email or other contact information and other relevant data as desired by us. Questions or comments submitted by visitors may also be regarded as Personal Information

1.2 Communications with us and other Members

When you communicate with us or use the Platform to communicate with other service providers, we collect information about your communication and any information you choose to provide. We collect and use this information for the purposes of maintaining safety, ensuring quality, and optimizing our services.

1.3 Order/Credit Information

While using our Service for making a payment, we may ask you to provide us with certain information that will help us to process the order. Information may include, but is not limited to, your name, company name, bank and bank card details, address, email address, phone number(s).

1.4 Health Information

You may be required to provide health-related information of you or users. This information is used/ stored/ processed by Dr.Genetrix only for the purposes of facilitating you to find medical service providers and/or ancillary service providers for you or users and communicating the said information to the medical service providers and/or ancillary service providers.

1.5 Information which we automatically collect

When you register with this website or access the website or avail the Services, we may automatically collect certain information that helps facilitate your use of the platform and helps us stay compliant with our Legal obligations. We may also collect certain information from third-parties when you access the website of a third party or avail the services.

If you have any queries or concerns, our customer service team will be happy to assist you. You can contact our customer service team any time by sending an email to: contact@drgenetrix.com

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